NERS India Nidhi Limited provides financial and customer-related services subject to applicable terms and conditions. Any payment, charge, fee, or amount collected in connection with a service may be governed by the applicable agreement, service terms, and relevant policies.
Requests for cancellation of a service, application, or transaction will be considered according to the applicable terms and the stage of processing. Once a request has been processed, approved, or completed, cancellation may not always be possible.
An applicant may request cancellation of a loan application before completion of the applicable approval and disbursement process. The request will be handled according to the applicable procedures, agreements, and requirements governing the application.
Refund eligibility, where applicable, will depend on the nature of the payment, the applicable service terms, and the circumstances under which the payment was made. Certain charges, fees, or amounts may be non-refundable where permitted by applicable terms and law.
If a customer believes that an incorrect or duplicate payment has been made, they should contact NERS India Nidhi Limited as soon as possible with the relevant transaction details. The payment will be reviewed and verified before appropriate action is taken.
Refund or cancellation requests may require verification of payment details, transaction records, customer information, and other relevant documents. Customers may be requested to provide accurate information to help us review their requests.
Where a refund is approved and applicable, it will be processed according to the relevant procedures and payment method. Processing time may vary depending on verification requirements, banking procedures, and the payment channel used for the original transaction.
Payments made towards loan repayment or other financial obligations are handled according to the applicable loan agreement and repayment terms. Customers should contact NERS India Nidhi Limited if they believe a payment has been incorrectly recorded or processed.
NERS India Nidhi Limited will review refund and cancellation requests based on the information available, applicable agreements, transaction records, and relevant policies. All decisions will be subject to applicable laws and regulatory requirements.
This Refund and Cancellation Policy may be updated from time to time when required. Any revised version may be published on the official website, and customers are encouraged to review the policy periodically.
For questions regarding a payment, cancellation request, or refund-related matter, please contact NERS India Nidhi Limited through the official contact details below.
Address: 4th Floor, Anant Complex, Sigra, Varanasi, Uttar Pradesh 221002
Email: info@nersindianidhi.com